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Privacy Policy

TDi Air Conditioning SMS MARKETING POLICY

Effective Date: 11/19/2024

By submitting this form and signing up for texts, you consent to receive informational (e.g. updates related to services, appointment reminder) from TDi Air Conditioning at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at anytime to unsubscribe and you will longer receive any messages. Reply HELP for help.

TDi Air Conditioning will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

At TDi Air Conditioning, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers, and scheduling appointments. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.

OPTING OUT OF MARKETING MESSAGES

Please contact us at (903) 597-8381 to opt out of messaging.

PRIVACY OF PHONE NUMBERS

Texting opt-in information is not shared with any third parties.

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (903) 597-8381.