Tips For Dealing With An HVAC Pro


Just like in many industries, you do have chances of running into an HVAC professional who’s more interested in getting the most bucks out of you than looking out for your needs. You should know what to look for in an expert to protect yourself from these scams. Investing time in this knowledge will benefit you in the long run as you’ll save yourself thousands of dollars that could’ve been wasted by greedy HVAC businessmen.

1. Compile a list of choices.

Refer to lists of accredited HVAC specialists. The Better Business Bureau is one good source of licensed professionals. Yet the most popular and a tried-and-true approach is asking family and friends for referrals. Nothing beats word-of-mouth and real-life testimonials of the customer service, price, etc. Try to get more detailed accounts of how they were serviced by their chosen HVAC company.

2. Ask directly.

While you can do research, there are some things you can find out quicker by asking the expert directly such as:

  1. In what states are you licensed to operate?

  2. How long have you been in the business?

  3. Are your employees covered by insurance in case any accidents should occur?

  4. What certifications do your technicians have?

  5. Who can I contact that would vouch for your service?

  6. Do your technicians carry identification proving they belong to the company?

  7. What’s your refund policy?

3. See if you’re HVAC professional inspects your system and units first before recommending to replace it.

The classic trick by fraudulent companies is immediately advising their clients to change their HVAC system without a proper assessment. Such a suggestion can only be done after inspections and diagnostic tests. There should be necessary information to support this analysis so when your HVAC professional says it’s time for a replacement, make sure the following data is present:

  • Measurements

  • Heat-loss calculation - This includes the amount and type of insulation you currently have as well as the number of windows and doors with their location.

  • Tonnage - Remember that one air conditioning ton can remove an equivalent of 12,000 BTUs of heat per hour from your home

  • Seasonal Energy Efficiency Ratio (SEER) - The higher the number means the more BTUs of heat the air conditioning unit can get rid of for every electricity watt it uses which means less operating costs for you. All new air conditioning units should have a minimum SEER of 13 as mandated by law.

  • Annual Fuel Utilization Efficiency (AFFUE) - The higher the number, the lesser heat it creates for every dollar of fuel consumed, which means lower heating costs.

4. Avoid getting lured in by a low starting price.

Customers who take the bait often find themselves pressured to pay more later. These come in the forms of repairs, upgrades and further problems regarding the HVAC system which wasn’t catered to very well. Always prioritize value.


If you are interested in more information regarding how to deal with HVAC professionals, call TDI Air Conditioning at (903) 597-8381. We are happy to give you some pointers on what is the most effective way to get the job done!